Banners.com is located in Kensington, Minnesota. All of our products are shipped out of Minnesota using UPS. Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and over-sized packages. If you are located outside of the Continental United States, please contact us for a custom shipping quote.
Shipping Methods: You will receive a tracking number once your package has shipped
UPS 3 Day Select
UPS 2nd Day Air
UPS Overnight AM
Please specify which shipping method you would like when placing your order. Otherwise it will be shipped UPS Ground by default. Please note that UPS does not deliver ground packages on Saturday. If you need a package delivered on Saturday, please contact a customer service representative for more information.
After product has shipped, all shipping company terms and conditions apply for lost or delayed packages. If you have a deadline You must request expedited shipping, terms from the shipping company still apply to lost packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package. Order Early not Last Minute.
Delays because of Acts of God or anything beyond our control, no refunds will be allowed because of shipping delays.
If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent.
Lost packages will be replaced after shipping company confirms loss, this generally takes 7-10 working days after initial scheduled delivery.
Again, please order early as we cannot control delivery of your product after it leaves our production facility.