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Live customer service hours are
Monday–Friday 8AM–5PM CST

100% Satisfaction Guaranteed | Banners.com

Banners.com Policies

100% Customer Satisfaction - We strive for 100% customer satisfaction - your complete satisfaction is our number one priority as we work to build a long term relationship with our customers.

Artwork Policy:

We will check all artwork before we send it to production. If there are any issues with your order, we will contact you! Visit our artwork specifications page for additional information.

Production Policy:

Production times are listed on every product page. Production starts after artwork has been approved and payment has been received. For more information, please check out our production policy section.

Shipping Policy:

Ship dates are established from the time Banners.com receives proof approval. Shipping times start after production is complete. Check out our shipping policies to learn more.

Returns Policy:

If you have any issues with your order, contact us right away and we will make it right. Visit our full returns policy page for additional information. Also, visit the issues & resolutions page for unlikely scenarios and resolutions.

Privacy Policy:

Your privacy is of utmost priority for us. We will never share your information with any third party outside of our organization. You can learn more by visiting our privacy policies section.

Terms of Service Policy:

Our goal is to get you high quality, custom products, fast. Visit our terms of service page for more information.

International Shipments:

For international shipments, Banners.com is not responsible for collecting fees, taxes or customs duties for any packages.

Why Choose Banners.com?

Customer Service

Our customer service is 100% in-house and comprised of friendly, professional graphic designers.

Fast Turnaround

Choose between a 1, 2, 3, or 5 day production time to complete your order on your schedule.

 

Quality Products

Our products are made with the finest materials available and printed using the latest technology.

Live Order Tracking

Track your order, every step of the way, with our proprietary Live Order Tracking system.

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4.48/5
from 3213 Reviews
Easy ordering
"I haven't received my banner yet but the ordering process was smooth."
2025-04-07
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Verified Shopper
Highly Recommend
"The quality exceeded my expectations . It was a smooth purchase and it came sooner than expected. "
2025-04-07
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valle73
Expedient and Excellent!
"I placed my order Wednesday night, and got a call from Michael first thing Thursday morning. He had..."
2025-04-05
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RyanTWaitt
Excellent Service
"Easy to do business! Banner looks great!"
2025-04-04
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Verified Shopper
double sided banners
"The website promotes that you can buy double sided banners with different art on each side but it i..."
2025-04-03
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Verified Shopper
Good but Check-out a little Wonkey
"Great resource and price is great, but when I checked out I selected "Ship to different address" an..."
2025-04-02
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Verified Shopper
Soccer Sponsor Banner
"Wonderful company to work with beyond happy!"
2025-04-01
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Verified Shopper
Great Service and Great Products!
"There design feature is easy to use and they have quick response and production times."
2025-04-01
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Verified Shopper
Smooth and quick.
"I ordered some tablecloths and various pop-up table banners, and the service was great! We even did..."
2025-03-31
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Verified Shopper
Paid extra to get express services and ...
"I ordered banners on Sunday, paid extra for 2 day production and 3 day delivery to ensure I get the..."
2025-03-31
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Verified Shopper
Great experience
"2nd time I've ordered. Great customer service and quality."
2025-03-31
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Verified Shopper
Great service
"I appreciate the eagerness to accommodate my needs and the quick turnaround. The church was very pl..."
2025-03-31
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Verified Shopper